Kate Broadway — Return Policy

Returns

I want you to love what you ordered. If you’re not happy with your purchase, here’s what you need to know.

Physical Books

I accept returns on unread physical books in their original condition within 14 days of delivery.

Change of mind returns:

• The item must be unread and in its original condition (no bent spines, markings, or damage).
• Return shipping is at the buyer’s expense.
• Once we receive and inspect the returned item, we will issue a refund to your original payment method.

Damaged, defective, or incorrect items:

• If your order arrives damaged, faulty, or is not what you ordered, we will cover the cost of return shipping.
• Please contact us within 14 days of delivery with a description of the issue and photos where possible.
• We will offer a full refund or replacement at your choice.

Digital Products

All digital product sales are final. We do not offer refunds on digital downloads or ebooks once purchased.

Non-Returnable Items

The following items cannot be returned:

• Digital downloads and ebooks
• Items that have been read or are not in their original condition
• Items marked as “final sale”

How to Request a Return

1. Contact us within 14 days of delivery
2. Include your order number, the reason for your return, and photos if the item is damaged or incorrect.
3. We will respond within 2–3 business days with return instructions.