Skip to content


How To Guides

Shipping

Step 1: Open Your Shipping Settings
  1. Go to your Vendor Dashboard
  2. Select Settings
  3. Click Shipping Settings

This will open the Shipping page, where you can see the countries (shipping zones) you can ship to.

  1. Go to your Vendor Dashboard
  2. Select Settings
  3. Click Shipping Settings

This will open the Shipping page, where you can see the countries (shipping zones) you can ship to.

Choose the country you want to set up shipping for.

Example:
I’m based in Australia and want to offer Standard shipping within Australia, so I click Edit on the Australia shipping profile.

Inside the shipping profile:

  1. Click Add Shipping Method (bottom right)
  2. Select Flat Rate from the dropdown
  3. Click Add Shipping Method
  4. Click Edit on the newly added method

This will open the shipping method settings form.

In the Method Title field, enter a clear name such as:

  • Standard Shipping
  • Regular Post

This is what customers will see at checkout and lets them know this is your base-level shipping option.

Now, find the shipping classes that best match the size and type of products you sell.

For Example I sell:

  • Signed paperback books
  • Special edition hardcovers
  • Small merch items like bookmarks and stickers

This means I only need three shipping classes:

  • Book – Medium → for hardcover books
  • Book – Small → for paperback books
  • Merch – Small → for bookmarks and stickers

Enter the postage cost next to each shipping class you use.

Example:

  • Book – Medium: $12.00 (hardcover postage)
  • Book – Small: $9.00  (paperback postage)
  • Merch – Small: $2.50 (small envelope)

Leave all other shipping classes as N/A

Tip:
If you are using shipping classes, leave the main Cost field set to 0.

At the bottom of the form, you’ll see the Calculation Type option.

This controls how shipping is charged when multiple items are purchased in one order.

You will need to select one of the following.

Per Order: Charge Shipping for the Most Expensive Shipping Class

(Recommended for books and merch)

This option means:

  • You charge one shipping price per order
  • The highest shipping cost item determines the rate
  • Multiple items are shipped together at no extra cost

Example:
If a customer buys:

  • A paperback book
  • A bookmark

They are shipped together in one parcel, and the customer only pays the higher shipping cost (the book).

This is the best option for:

  • Authors selling books
  • Sellers offering small merch
  • Orders that are typically shipped together

Per Class: Charge shipping for each shipping class individually

(Best for book box curators)

This option means:

  • Shipping is charged separately for each shipping class in the order
  • Shipping costs are added together at checkout

Example:
If a customer buys:

  • Two book boxes

Shipping for each class is calculated and combined, reflecting the fact that these items may:

  • Be heavy
  • Require separate packaging
  • Ship in multiple parcels

This option is best suited for:

  • Book box curators
  • Large or heavy items
  • Products that are unlikely to be shipped together

Which Option Should I Choose?

  • Choose Per Order if you ship items together in one parcel
  • Choose Per Class if your products are large, heavy, or shipped separately

Once selected, click Save Changes.

Express & International Shipping​

Add Express Shipping (Optional)

If you want to offer Express Shipping:

  1. Stay in the same country (Australia)
  2. Click Add Shipping Method
  3. Select Flat Rate
  4. Click Edit

Now:

  • Change the Method Title to Express Shipping
  • Enter express postage costs next to:
    • Book – Medium
    • Book – Small
    • Merch – Small
  • Leave unused classes as N/A
  • Use the same  calculation type you used for standard shipping
  • Save changes

You now offer both Standard and Express shipping within Australia.

To offer international shipping:

    1. Go back to the main Shipping Settings page
    2. Edit the country you want to ship to (e.g. USA)
    3. Add a Flat Rate shipping method
    4. Enter international shipping costs next to the relevant shipping classes (as per shipping steps above.)
    5. Save changes
Important Note About International Shipping

To keep things simple, Staktt currently offers shipping to a limited number of countries.

If you would like an additional country added to our shipping list, please contact us using the Contact Us form.

Bank Details (Payouts)

This guide shows you how to add your bank account details so you can withdraw your earnings from Staktt.

Step 1: Open Your Payment Settings
    1. Go to your Vendor Dashboard
    2. Select Settings
    3. Click Payment

This page is where you manage how you receive your payouts.

  1. On the right-hand side, click Add Payment Method
  2. Select Direct to Bank Transfer

This will open the bank details form.

Enter your banking information carefully. These details must be correct to avoid payout delays.
Required Fields Explained
  • Account Holder Name
    Enter the name exactly as it appears on your bank account.
  • Bank Name
    The name of your bank.
  • Routing Number
    Routing number is for US sellers only.

If you do not have a routing number, enter your bank’s identification number instead.

Australian sellers: enter your BSB number here.

UK sellers: enter your Short Code here.

Canadian sellers: enter your Transit and Institution number here.

New Zealand sellers: enter your Bank Branch number here

  • Account Number
    Your bank account number.
  • IBAN
    This field is only required for certain international (EU/UK) bank accounts.
  • Bank Address
    You can usually find your bank’s address on their website.

SWIFT / BIC Code
This code identifies your bank internationally.
You can find it on your bank’s website or by searching online.

Once all fields are completed:

  1. Double-check your information
  2. Click Add Account

Your bank account will now be saved as a withdrawal method.

Paypal (Payouts)

This guide shows you how to add your bank account details so you can withdraw your earnings from Staktt.

Step 1: Open Your Payment Settings
    1. Go to your Vendor Dashboard
    2. Select Settings
    3. Click Payment

This page is where you manage how you receive your payouts.

    • On the right-hand side, click Add Payment Method
    • Select PayPal

PayPal Email Address
Enter the email address linked to your PayPal account.
This must be correct, as payouts will be sent to this email.

Tip: We strongly recommend using a verified PayPal account to avoid delays or failed payments.

  1. Double-check your PayPal email address
  2. Click Add Account

Your PayPal account is now connected and ready to receive payouts.

Important Notes

  • Incorrect bank details may cause failed or delayed payouts

  • Always ensure your name and account number are accurate

  • You can update or change your bank details at any time via Settings → Payment